Our purpose is to champion better work and working lives and we work with the people profession to achieve that. People professionals face greater challenges than ever before. For over 100 years we’ve played a critical role in helping them to tackle those challenges. We’ve been there to support and inspire them to make work better.
But we know we can do more. We believe that if we can reach and connect with more people and more organisations, we can have a greater positive impact on individuals, organisations, communities and wider society.
We have six customer groups and we're working to increase our positive impact across all of these groups.
Every person in our organisation, together with our partners, associates and volunteers, has a part to play in achieving our goal to increase our impact on work and working lives.
When you join us you’ll learn more about who our customers are, what we’re doing to understand their needs and what we’re doing to meet them. We collaborate across teams to ensure we’re always thinking ‘customer first’.